ISC Reflex Notice
We have heard of some users experiencing slippage with their ISC Reflex. To fully understand any performance related concern, it is important for us to learn the full context of the situation and conditions of how the device was being used. As with all mechanical hitch devices, there are a lot of factors that can contribute to wear and cause slip, including (but not limited to):
- Device cleanliness and maintenance
- Device condition
- Rope cleanliness and maintenance
- Rope compatibility
- Rope wear (flattening/flat spots, sheath slippage, etc.)
- Environmental conditions
- User weight
- Climbing style (speed of descent/long descents)
Cleanliness of Device & Rope
We recommend being extra vigilant when inspecting your device for signs of build-up of sap or debris and to clean, lubricate, and inspect the moving parts of the device regularly.
Rope must be maintained and cleaned regularly, in accordance with the rope manufacurer's User Manuals.
Rope shoud be inspected and monitored throughout usage.
Any excessive debris, including but not limited to sap, dirt, sand, mud etc. on the device and or rope may lead to poor performance and shorten the lifespan of the device and the rope.
Rope Compatibility
Not all EN 1891-A ropes are created equal.
Check and perform tests before each use to make sure of ongoing compatibility of the device and the rope.
A device and ropes may lose compatibility as each product is used and becomes worn down.
Additional Friction
As wear happens, or depending on weight of user and gear, it is beneficial to add additional friction to the system.
Wear of the links can be minimized by having additional friction (such as a Rope Wrench and Tether) and avoiding excessive descent speeds.